This accessibility statement applies to Bradford Council's JSNA website.

This website is run by Bradford Council. We want as many people as possible to be able to use this website. For example, that means you should be able to:

• zoom in up to 400% without the text spilling off the screen
• navigate most of the website using just a keyboard
• listen to most of the website using a screen reader

We try to make the website text as simple as possible to understand. As we update our pages we are reviewing the text and re-writing it to simplify it.

AbilityNet has advice on making your device easier to use if you have a disability.

How accessible this website is

We know some parts of this website are not fully accessible

• many PDF documents are not fully accessible
• some links may not make sense out of context
• some parts of the website do not have sufficient contrast between the text and background colours
• some pages skip heading levels
• the pages are missing a heading level 1
• some images are missing alt text or have inappropriate alt text

Feedback and contact information

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille, contact us.

We’ll consider your request and get back to you in five days.

Reporting accessibility problems with this website

We’re always looking to improve the accessibility of this website. If you find any problems that aren’t listed on this page or think we’re not meeting the requirements of the accessibility regulations, contact the Bradford Council Complaints Unit.

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018. If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Contacting us

Find out how to contact us.

Technical information about this website’s accessibility

Bradford Council is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Compliance status

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances and exemptions listed below.

Non-accessible content

The content listed below is non-accessible for the following reasons.

Non-compliance with the accessibility regulations

• some links may not make sense out of context. This fails WCAG 2.1 success criterion 2.4.4 (Link purpose (in context))
• some parts of the website do not have sufficient contrast between the text and background colours. This fails WCAG 2.1 success criterion 1.4.3 (contrast (minimum)).
• some pages skip heading levels. This fails WCAG 2.1 success criterion 1.3.1 (Info and Relationships)
• some images are missing alt text or have inappropriate alt text. This fails WCAG 2.1 success criterion 1.1.1 (non text content).

PDFs and other documents

Many of our PDFs and Word documents do not meet accessibility standards:

• some PDFs are scanned images, so are not readable by a screenreader
• some documents are not marked up correctly, so are not readable by a screenreader
• some documents so not have sufficient contrast between the text and background colours. 
• some documents have no headings or incorrect heading structure (for example, the first heading isn't H1)
• some table do not have headings
• some images are missing alt text
• some documents do not have a document title
• some documents do not have a language definition
• some PDFs do not have bookmarks

Content that’s not within the scope of the accessibility regulations

PDFs and other documents

The accessibility regulations don’t require us to fix PDFs or other documents published before 23 September 2018 if they’re not essential to providing our services.

Any new PDFs or Word documents we publish should meet accessibility standards.

Preparation of this accessibility statement

This statement was prepared on 23 January 2024. It was last updated on 26 January 2024.

This website was last tested on 23 January 2024. It was tested by Bradford Council.

We selected pages from our website that covered a wide range of functionality.

All these pages were tested against the WGAC 2.1 criteria using automated test tools in both desktop and mobile views.